Today's Operations
IT Team Orders to place
    Pets Staff Shipments arriving
      Key tasks for today
        Alerts
        • Temperature check — store 20°C, fridges -20°C
        • Front-face all products before opening
        • Verify Uber scheduled orders
        Daily essentials
        • Charge all devices
        • Take shift photos
        • Submit end-of-day report
        Escalation
        • Listing issues → IT
        • Shipment issues → Pets Staff → IT
        • Pricing errors → IT
        • Facility issues → Manager
        Daily Checklists
        Progress saves automatically and resets each day.
        Stock-Out Check
        Verify inventory across every platform — daily.
        Mail Orders
        Today's open Shopify orders shipping by Canada Post or any other mail carrier (Trexity excluded). Tick each one as you verify it.
          Supplier Schedule
          Order deadlines, addons, delivery days. Today's deliveries highlighted.
          Vendor Main Deadline Addon Deadline Delivery Day Notes
          Receiving Workflow
          Pets Staff — 8 steps for every shipment.
          Purchase Orders
          IT Team — research → PO sheet → Stocky → supplier portal.
          Pre-Order Research
          Stocky PO Steps
            Reorder Formula

            Encourages ordering only fast movers.

            Suggested Reorder = Units Sold (15d) + 1
            PO Sheet Columns
            Product Name Variant Price SKU Inventory Units Sold 15d Units Sold 30d Units Sold 60d Suggested Reorder Qty Supplier
            New Product Setup
            Required fields and split duties between IT and Pets Staff.
            IT Team Shopify required fields
            Pets Staff Image & expiry
              Standard delivery-platform description
              • Brief intro — what the product is
              • Benefits — why it matters
              • Size / flavor — variants offered
              • Suitable for — pet type, life stage
              • Storage notes — fridge / freezer / pantry
              Monthly Tasks
              Maintains price accuracy, inventory, store presentation, and supplier relationships.
              Pets Staff Monthly
              IT Team Monthly
              Roles & Responsibilities
              Quick reference — who owns what.
              Pets Staff
              IT Team
              Templates
              Print-friendly forms and checklists.
                ——————
                ——————
                ——————